Refund policy

Refund Policy

At Anomalie, we want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help.

Returns

You have 30 days from the date of purchase to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

Non-Returnable Items

  • Gift cards
  • Downloadable software or digital products
  • Items that have been used, damaged, or altered

Refund Process

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, a refund will be processed to your original method of payment within 5–10 business days.

Exchanges

If you received a defective or damaged item, we will gladly exchange it for the same item. Please contact us before returning any items.

Shipping Costs for Returns

You are responsible for paying your own return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of original shipping will be deducted from your refund.

Contact Us

If you have any questions about our Refund Policy, please contact us at: support@Anomalie.store