Refund policy
Refund Policy
At Anomalie, we want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help.
Returns
You have 30 days from the date of purchase to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Non-Returnable Items
- Gift cards
- Downloadable software or digital products
- Items that have been used, damaged, or altered
Refund Process
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, a refund will be processed to your original method of payment within 5–10 business days.
Exchanges
If you received a defective or damaged item, we will gladly exchange it for the same item. Please contact us before returning any items.
Shipping Costs for Returns
You are responsible for paying your own return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of original shipping will be deducted from your refund.
Contact Us
If you have any questions about our Refund Policy, please contact us at: support@Anomalie.store